The first Leeds Local Account will be presented to the council’s executive board later this week. This is a detailed report on how the council is performing in its duty to provide care, support and protection for the most vulnerable people in the city.
From 2012/13, all local authorities with social care responsibilities will be required by the government to produce a reader-friendly, annual local account. These replace the Care Quality Commission’s Annual Performance Assessments, which ceased to take place in 2010.
The local account for Leeds is called ‘Living life your own way’ and has four sections reporting on:
• The quality of social care in Leeds;
• How the council is using its resources and responding to challenges;
• Plans for the future development of adult social services in the city; and
• Information about the people who are being supported by adult social care services, and the type of support they receive.
One of the highlights of this year’s report is confirmation that satisfaction with adult social care services in Leeds is improving. A high percentage of service users said that their personal needs are being met, and they have no concerns about their personal safety. There has been an increase in home care service user’s satisfaction and a 49% reduction in complaints about home care since October 2008. More people’s needs were assessed and delivered within 28 days, and more adults with learning disabilities were in paid employment in Leeds in 2010/11 than the average for similar sized councils.
The report also highlights areas where further improvement is needed. Twenty five percent of service users feel that they do not have enough control over their daily lives; some people don’t find it easy to find out about and access adult social care services in Leeds; some people have complained about delays and changes to services; concerns have been raised about how we consult with existing service users; and our target to reduce the number of older people admitted to care homes in 2010/11 was not achieved.
Councillor Lucinda Yeadon, executive board member with responsibility for adult health and social care said:
“People in Leeds have a right to know how the council is doing in relation to providing care, support and protection for the city’s most vulnerable people. The Leeds Local Account does exactly this, as well as giving details of what we have achieved over the past year and what our priorities are for the years ahead.
“This report is compelling evidence that social care in Leeds is working effectively to help people live the lives that they want, and that it is flexible and able to offer support to match the unique circumstances of each individual.
“We want Leeds to be the best city in the UK, offering the best health and wellbeing to its citizens, and we know that further improvements are needed in order to achieve this. Ensuring that high quality adult social care is available for those that need it is a key priority for this council.”
Sandie Keene, director of adult social services in Leeds said:
“The publication of the Leeds Local Account gives us the perfect opportunity to tell people what we will be doing over the next three years to ensure better lives for people in Leeds.
“Our three key priorities are aimed at making Leeds a place where people are supported to have better lives. We intend to achieve this through a powerful mixture of enterprise and integration, and working even more closely with health and other service providers to create an adult social care sector that is varied, accessible to all and fit for purpose for the future.”
The council’s three key priorities for adult social care services over the next three years are:
Better lives through enterprise - encouraging existing and new kinds of enterprise to develop in the Leeds care market, including private enterprise, co-operatives, user-led services, staff buyouts and a vibrant voluntary and faith sector.
Better lives through housing, care and support - working in partnership with the public, private and third sector to create different types of housing with support suited to and adaptable for people’s changing needs.
Better lives through integrated services - a range of closely integrated adult social care and health services to deliver a more positive experience to people being supported in older age, illness or disability.
It is anticipated that demand for high quality social care will continue to grow in the future. This is due to an expected rise in the number of older and learning disabled people in Leeds, increased expectations and aspirations of people with social care needs that want to live safer, independent and more fulfilling lives, and growing demand for easier access and greater choice and control over social care.
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Additional info
Local accounts will provide a detailed description of social care services plus an explanation of progress being made in achieving objectives. They also outline areas and priorities for improvement and development over the coming year. Local accounts produced this year are viewed as a ‘practice run’ for local authorities, before they become mandatory next year.
For media enquiries, please contact;
Claire Macklam, Leeds City Council press office (0113) 395 1578
Email: claire.macklam@leeds.gov.uk